Frequently Asked Questions
Everything you need to know about our Italian craftsmanship, shipping, and returns.
Where are Caruso Italy products manufactured?
All our garments and accessories are 100% handcrafted in Italy by master artisans, using traditional tailoring techniques and premium locally sourced materials.
How long does international shipping take?
Standard international shipping typically arrives within 5-7 business days. We also offer express shipping options that deliver within 2-3 business days via our premium couriers.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that custom-tailored pieces are final sale and cannot be returned.
How do I ensure I select the correct size?
Our sizing follows standard European measurements. We provide a detailed size guide on each product page with specific chest, waist, and length measurements to help you find the perfect fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical production. We work exclusively with Italian mills that adhere to strict environmental standards and use natural fibers like organic cotton, wool, and silk.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select European regions, we also offer Klarna 'Pay Later' options.